As a small business, we value your support, and in order to ensure customer satisfaction, we want to make sure that you are happy with your purchase.

If you are not satisfied with your merchandise, please contact us at or 617.292.0079 within 15-days of purchase and a member of our team will assist you.

See below for Online Returns & In-Store Exchanges

We will accept online returns, in their original packaging, within 15-days of the original date of purchase. Please follow these guidelines when returning your ONLINE product:

  • All items must be received unused and in their original condition with any necessary tags attached. M. Flynn reserves the right to refuse any returns without tags or packaging.

  • All returns must be made within 15-days of delivery or purchase.

  • Customers are responsible for all shipping charges.

  • Receipt of original purchase must be included

  • Please include your email address, day-time telephone number, and reason for return.

  • All sale items are FINAL unless damaged or defective.

  • M. Flynn DOES NOT accept returns or exchanges on custom pieces or special orders.

  • M. Flynn DOES NOT accept returns or exchanges on candles or fragrances.

  • M. Flynn cannot be responsible for items that are lost or damaged in the mail. To ensure that items are not damaged upon return please use bubble wrap and sturdy boxes.

  • Exchanges may be made via mail, FedEx, or UPS to 46 Waltham Street, Suite 104, Boston, MA 02118.